A technology leader. I have strong experience motivating professionals to perform the highest levels of client server infrastructure and datacenter support. With clear visions of the technology lifecycle from design through retirement, I strive to provide customers and employers with rock solid platforms to drive businesses forward.
A true passion for technology. While leading others, I continue to strengthen my technical roots and strive to advance my skills through training and hands-on personal experience. I have VMware, Cisco, and Avaya lab platforms at home for testing scenarios and following up on training with small scale implementations for practice.
A technology leader helps promote a clear roadmap for technology to pave the way for the future needs of the business. Driving this advancement requires the ability to motivate others and promote a cohesive strategy that is embraced by both the business and the rest of the technical organization.
I have experience working with stakeholders at all levels of the enterprise, generating excitement and building support for technology endeavors. My solid technical background has made me a trusted advisor to the C-level team and an ally to the technical frontline.
Through organic growth, companies often find themselves with fragmented network infrastructure. I've restructured physical and logical networks to best optimize clients' wired local and wide area networks, while redesigning wireless infrastructure to support the growing mobile workforce. Utilizing network and security products from Cisco, Palo Alto, Sonicwall, Aruba Networks, Ubiquiti and Ruckus, I've been able to match the best product for the job.
To ensure continued reliability of critical network infrastructure, I've deployed monitoring and reporting systems such as Icinga and Cacti to provide real-time and historical views of network performance. These tools also support rapid troubleshooting through critical alerting and notification services.
Utilizing advanced technologies, such as Veeam, Distributed File Systems, and advanced VMware clustering, I've designed and implemented replication and backup solutions for customers to support enhanced disaster recovery and business continuity objectives.
Any good mission-critical environment must also have robust monitoring systems. I've implemented proactive alerting and performance monitoring platforms combined with rapid patch deployment and task automation systems to ensure critical reliability and decrease the need for reactive response.
While the 'cloud' isn't the perfect match for every organization, there are often benefits to implementing hybrid Office 365 solutions with both on-premises and cloud-based Exchange. I have helped many companies roll out Office 365, including full migration from self-hosted to cloud across multiple clients and on-site/cloud hybrid implementations to balance control and reliability.
Data center virtualization provides a cost-effective, scalable and resilient way to manage server resources. I've helped design robust VMware infrastructure and consolidated over 80 servers onto a VMware vCenter 6.7 cluster running on Cisco servers and NetApp storage.
To simplify desktop management, I implemented VMware Horizon to allow remote workers and internal thin-client desktops and tablets to access secure virtual desktops, all leveraging the existing VMware server farm.
Traditional telephony is disappearing quickly and companies are migrating to SIP-based solutions for carrier trunks as well as internal and remote workers. I have provided support for ShoreTel VOIP phone systems, including IVR design/build, endpoint management, carrier connectivity, and SIP troubleshooting.
Senior management team player responsible for the overall technology lifecycle for a growing federally funded health care facility. Promoted from within to facilitate the modernization and forward momentum of the technical infrastructure required to sustain organizational growth.
Initially hired as a general PC/Server support technician, was rapidly leveraged for larger projects and promoted to a senior systems engineer position. Responsible for the overall design, implementation, and management of the infrastructure for more than 30 customers including 40+ servers, virtualized shared data center hosting, security policy, network management and proactive monitoring and fault mitigation.
Provided subscription-based nationwide support for all FileMaker, Inc. client and server products in an outsourced contact center environment with a focus on first contact resolution.